Privacy Policy

Effective Date: October 30th, 1997

American Remodeling, Inc. (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our services, visit our website, or communicate with us.

We operate throughout Colorado, Montana, Wyoming, Nebraska, South Dakota, Kansas, New Mexico, and Texas, and comply with applicable federal and state privacy laws.


1. Information We Collect

We may collect:

  • Personal Contact Information: Name, address, email, phone number, and preferred communication method.

  • Project & Property Information: Home details necessary for remodeling services (windows, siding, roofing, etc.).

  • Transaction Information: Billing and payment details.

  • Communication Records: Emails, text messages, and phone call details exchanged during your project.

  • Warranty Information: Product registrations and service history.

  • Technical Data: Device information, IP address, and website analytics.


2. How We Use Your Information

We use collected information to:

  • Provide quotes, schedule services, and complete projects.

  • Process payments and register product warranties.

  • Communicate with you throughout the remodeling process, including updates by email, text, and phone.

  • Send important notices such as service reminders, installation updates, and warranty information.

  • Share promotional offers, discounts, or company news (if you have not opted out).

  • Improve customer service, website usability, and overall experience.


3. How We Share Your Information

We do not sell your personal data. We may share information with:

  • Contractors & Technicians: To schedule and complete your project.

  • Product Manufacturers: To process warranties and replacements.

  • Service Providers: For secure payment processing and communication tools.

  • Legal Authorities: As required by law or to protect safety and property.


4. Communications & Marketing

We frequently use email, text messages, and phone calls to provide updates on quotes, scheduling, and project status. By providing your contact information, you consent to receive these communications.

  • Transactional Messages: Project updates, scheduling, and warranty information (cannot be opted out while services are active).

  • Marketing Messages: Promotional offers, newsletters, or event updates (you may opt out at any time).

To unsubscribe from marketing emails, click the “unsubscribe” link in our messages or contact us directly.


5. Text Message (SMS) Policy – TCPA Compliance

By providing your mobile number, you consent to receive text messages from American Remodeling, Inc., which may include project updates, scheduling confirmations, warranty reminders, and promotional offers.

  • Message and data rates may apply depending on your carrier.

  • Message frequency varies based on your project and communication preferences.

  • You may opt out of marketing texts at any time by replying “STOP” to any message.

  • Reply “HELP” for assistance.

  • We will continue to send necessary service-related messages (such as scheduling confirmations and warranty updates) even if you opt out of marketing texts.

Your mobile information will not be shared with third parties for marketing purposes without your consent.


6. Your Rights by State

Depending on your state, you may have rights under laws such as the California Consumer Privacy Act (CCPA/CPRA) or similar legislation. These rights may include:

  • Requesting access to personal information we hold.

  • Requesting correction or deletion of your data (subject to legal obligations).

  • Opting out of the sale or sharing of your personal information (we do not sell your data).

  • Requesting to limit use of sensitive personal information.

We honor all applicable state privacy rights across the states where we operate.


7. Cookies & Analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to improve functionality and understand visitor activity. You may adjust cookie settings in your browser.


8. Data Security

We take reasonable security measures to protect your information from unauthorized access or disclosure. However, no online system is completely secure, and we cannot guarantee 100% security.


9. Children’s Privacy

Our services are intended for homeowners. We do not knowingly collect information from children under 13.


10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date.


11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

American Remodeling, Inc.
5241 S Santa Fe Dr
Littleton, CO 80120
Phone: (303) 781-1986
Email: information@american-remodeling.com

 

We may update this policy periodically. Changes will be posted on our website.
Last updated: 09/25/2025

© 2025 American Remodeling, Inc.
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